Performance Talk:
The One-on-One Part of Leadership

The book that shows you how to do a better job of talking to
people who work for you about their performance.

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Karen's Problem
Learning about Supervisory Leadership from Others
Some Basic Principles
Bosses in Other Industries can Help You
Social Styles
Analyzing the Problem
Supervisory Interview Basics
Trying it Out
Reviewing Your Performance and Planning for Different Situations
Learning More about Your People
Consequences
Whose Control is it Anyway?
There's Always More to Learn
You Can't Win Them All, but You can Document Them
If It Feels Good, It Might Not Be
Even Bad Examples can be Good for You
Supervisory Leadership Tips
Self-Development

Resources to Support
The Performance Talk Chapter
Social Styles

There are lots of resources out there on various, different social styles systems. I think that the best of these is The Platinum Rule: Discover the Four Basic Business Personalities and How They Can Lead You to Success by Tony Alessandra, Michael J. O'Connor for two reasons.

First, this is the only material on this subject that I'm aware of that gives you options. You get helpful overview of four basic styles that you can use in the field. And you get more detail to help you when you need it.

The other reason is that the book is exceptionally well written and supported by an excellent web site. There is an assessment instrument on the site that you can use to get insight into your own style.

Here are some other books that can help you with this concept.

Please Understand Me: Character and Temperament Types by David Keirsey and Marilyn Bates

Type Talk at Work: How the 16 Personality Types Determine Your Success on the Job by Otto Kroeger, Janet M. Thuesen, and Hile Rutledge

Rick English is a lecturer in marketing at San Diego State University. He teaches a marketing class and includes Social Styles in his material. His support material for that class includes some helpful Social Styles material.

Three Star Leadership is leadership that gets a star rating from three key groups: your boss, your peers and your subordinates. Click here to learn more about Three Star Leadership.

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Copyright 2006 by Wally Bock
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