Performance Talk:
The One-on-One Part of Leadership

Key Points about Performance Talk

Here are some reasons you should buy Performance Talk for yourself or your company.

Most new supervisors receive no training in how to do their jobs. Among the ones who do receive training, most of the learning is devoted to administrative procedure, and almost none is spent on the work of talking to people about performance.

Performance Talk was written to be a resource for people responsible for group performance, to help them learn the basics of how to talk to people who work for them about performance. The story portion of the book follows Karen, a newly promoted supervisor as she learns key lessons about how to do her job well.

Stories are the way that human beings have taught complex lessons to each other since before recorded history. The story engages the reader in the discovery process and the emotional content of learning.

Every story chapter covers important points that help Karen and the reader understand how to be a better supervisor. In addition, every story chapter has a "Reminders and Resources" chapter that goes with it.

The companion "Resources and Reminders" chapter covers key points from the story so it's easy to review. Each chapter also has a list of additional resources that the new supervisor can use to develop his or her skills.

Performance Talk offers the best of both worlds to provide learning about a key set of leadership skills. The story makes for fast reading and emotional engagement. The reminders and resources allow the reader to review material and extend his or her learning beyond the book.

Performance Talk is also the entry point to an entire system of leadership learning. That system includes resources, learning aids, workbooks, group activities, and corporate programs that will help the learning leader continue to grow and develop.